Grievance Officer
As required under the IT (Intermediary Guidelines) Rules 2021 and the DPDP Act 2023
Name: Grievance Officer, Yadukul
Email: grievance@yadukul.com
Response time: Within 48 hours of receipt
Resolution time: Within 30 days of receipt
How to Submit a Grievance
Send an email to grievance@yadukul.com with the subject line “Grievance: [brief description]” and include:
- Your registered mobile number
- A description of the issue
- Any supporting screenshots or evidence
For data-related requests (access, correction, deletion), you may also use the Settings page in your account.